EcoBoost Engine Fires
The EcoBoost engine has a design flaw in the engine block and cylinder head that allow coolant to leak into the cylinder. When those leaks begin drivers can expect misfires, overheating, engine fires, and catastrophic failure. …
Edge Flexplate Cracks and Rattles
The flexplate that converts engine energy into something the transmisson can use to move the car is cracking in 2015-2018 Edge SUVs with EcoBoost engines. The cracks result in troubling engine rattles that, left unattended, can result in a …
Swollen and Stuck Lug Nuts
Most lug nuts are one piece of hardened steel, but Ford chose a design that puts an aluminum cap over a steel core. The cap is notorious for swelling and delaminating when it gets hot, and it’s also a great place to trap moisture and promot…
F-150 Master Cylinder Failure
Ford switched to a single-seal-cup master cylinder design for the 2013 F-150 and it didn’t take long for owners to start complaining about spongy brake pedals and a sudden inability to stop their trucks.
PowerShift Transmission Problems
PowerShift promised the fuel efficiency of a manual with the ease of an automatic transmission. What owners got instead was a lurching, surging, and shuddering ride that has been the focus of multiple lawsuits and one settlement to date.
3.5L EcoBoost Shakes
Ford promised a direct-injected EcoBoost engine capable of producing power while achieving better fuel efficiency. But owners generally categorize the engine as under-powered, prone to catching on fire, and subject to shaking, shuddering an…
Newer Ford vehicles use an electrical wire coating that is a more eco-friendly, soy-based material. But maybe it's a little too eco-friendly? There's been an uptick in owner complaints about rodents using the coating as a chew toy and causi…
Explorer Carbon Monoxide Poisoning
Exhaust concerns have reached a fevered pitch for the 5th-generation Explorer. There are reports of nausea, headaches, and even carbon monoxide poisoning. Ford reluctantly issued a “complimentary service” program following multiple lawsuits…
Explorer Cracked Rear Panel
If you own a 2002-2005 Explorer, chances are your rear lift-gate is cracked. It’s a widespread problem in all Ford-family SUVs from that generation, including the Mercury Mountaineer and Lincoln Aviator. But what’s causing the split?…
ETB Puts Escape in Limp Home Mode
It's been a long road for electronic throttle body (ETB) complaints in Ford and Mercury vehicles. It's been an even longer road for owners with ETBs that are prone to sudden surges, dangerous stalls, and being sent into 'limp home mode' whi…
Power Steering (EPAS) Failure
Power steering is one of those things you don't think about until it's gone. And owners of Ford cars with electronic power assisted steering (EPAS) are thinking about it all the damn time, if you catch my drift.
MyFord Touch Complaints
Ford's customer satisfaction has been in steady decline since 2010. MyFord Touch was also released in 2010. This is not a coincidence. The system was Ford's attempt at an all-in-one, in-dash communication and entertainment system. What owne…
Freestar Torque Converter Failure
A faulty torque converter was causing widespread and dangerous transmission problems for owners of the 2004-05 Ford Freestar. The problem was investigated and eventually recalled, but did the recall cover everybody it should have?…
One of Ford's "solutions" to excessive oil concerns in the F-150 was to install new dipsticks with lowered minimum fill level markings. No wonder they're getting sued.
A proposed class-action lawsuit says Ford needs to properly address oil consumption issues in the 5.0-liter Coyote engine.
A couple major flaws inside the engine draw excess oil into the combustion chamber where it is burned off. Not only does this mean the engine uses much more oil than advertised, but all that additional carbon buildup causes wear on ignition and emissions equipment.…keep reading
A jury has blamed Ford for concealing dangers that could have prevented a 1998 Explorer rollover crash.
According to the lawsuit, concerned Ford engineers wanted to change the design of the 1998 Explorer to stop rollovers. Ford refused and switched to computer simulated rollover tests instead. Ford will appeal the jury’s decision to award $151 million to an Alabama man who was paralyzed in a 2015 rollover crash.keep reading
Most lug nuts are one piece of hardened steel, but Ford chose a design that puts an aluminum cap over a steel core.
The cap is notorious for swelling and delaminating when it gets hot. It’s also a great place to trap moisture and encourage corrosion. The end result? A lug nut that’s either too big for a standard wrench or fused so tight you need a drill, welding torch, and 7 Hail Marys to remove it.
A 2017 class-action lawsuit accused Ford of cost-cutting when switching to the two-piece design. It also said the automaker is aware of the problems, but won’t honor its warranty by denying any lug nut related claims.…keep reading
Leaky master cylinders are causing a sudden loss of pressure in the F-150’s braking system.
Brakes really thrive under pressure, it’s what pushes the pads against the rotors and keeps your brake pedal from falling to the floor. You know, little stuff like that. In a twist, it’s Ford that finds themselves under pressure from a California lawsuit looking for an expansion of a previous master cylinder recall.…keep reading
Anyone out there having trouble slowing their truck down?
There’s a lawsuit that says a change to the F-150’s master cylinder design is creating a dangerous braking situation.
All 2013-2018 Ford F-150s use master cylinders supplied by Hitachi, with the pistons fitted with just a single cup seal responsible for containing pressurized brake fluid. The lawsuit alleges this is unusual because pistons within master cylinders are usually fitted with two cup seals to ensure that fluid does not leak out of the master cylinders.
These single-seal master cylinders have already been recalled for the 2013 and 2014 model years. But instead of changing the design, Ford replaced the defective part with – I bet you can see where this is going – new defective parts.keep reading
A Texas man has been awarded $4.8 million dollars for losing his arm after his 1999 Ford Explorer rolled over in a crash.
Ford was held liable for using a cheap tempered window glass that didn’t do what tempered glass is designed to do.
The jury ruled there was a design defect in the 1999 Ford Explorer when it was originally sold by Ford, a defect that caused the plaintiff to lose his arm. And when asked to determine how much Ford was responsible for his injuries, the jury ruled Ford held 90 percent liability.
On the surface, this sounds like a win for the little guy against a major corporation, but that line gets a bit blurry when you consider:
- The plaintiff was twice the legal intoxication limit when he crashed.
- The jury couldn’t bring themselves to hold Ford 100% liable for the crash because the dude still had original suspension parts on his SUV with over 300,000 miles on the odometer.
The details of the case almost have you sympathizing with Ford. But then you remember the company’s net worth is around $143 billion and they used cheap glass to save a few bucks back (at our expense) in 1999.keep reading
Ford has reluctantly settled a class-action lawsuit for using defective Takata airbags.
Although agreeing to settle the case without the court deciding right or wrong, Ford continues to deny all liability and wrongdoing concerning the vehicles. The automaker says it decided to settle to get the matter over with and avoid the cost of further litigation.
This isn't the first time Ford has acted reluctant when it comes to Takata problems. Owners can expect to see the following benefits regardless of Ford doing it out of the kindness of their heart or the protection of their checkbooks.…keep reading
Ford wants the lug nut lawsuit tossed because "the plaintiffs never allege the swollen lug nuts have ever caused physical injuries to any person or damage to any property."
Ford also says the plaintiffs talk about swollen lug nuts as if the lug nuts should be indestructible and the warranties should last forever, then wrongly "attempt to cast their product-defect allegations as warranty, fraud and unjust-enrichment claims."
Should lug nuts last forever? Of course not. But they also shouldn't fuse into something harder than a diamond after 10,000 miles on the road.…keep reading
The Center for Auto Safety (CAS) says enough with the "special programs" and "complimentary service" campaigns,
it's time for an extensive recall program for 1.3 million Explorers with carbon monoixide problems. The CAS says the SUVs have cracked exhaust manifolds that allow carbon monoxide to enter the cabins and that claims about CO exposure have increased 900% since the National Highway Traffic Safety Administration (NHTSA) opened an investigation a year and a half ago. That's not even counting the thousands of complaints sent by owners to Ford and sites like CarComplaints.com.
The "complimentary service" program only lasts until December 31st of this year. The CAS is looking for something more permanent, saying it iskeep reading
possible that Ford and Ford’s customers have just been lucky up until this point, but the time for Ford to take more serious action is now, before that luck runs out.
The Austin Texas police department is starting to put Ford Explorer Police Interceptors back into service after pulling all 397 off the streets earlier this year.
An additional 42 used by other city departments were pulled as well. The issue is exposure to carbon monoxide. After multiple officers complained about feeling sick the department made a move to equip all the SUVs with carbon monoxide detectors. Multiple officers filed lawsuits against Ford. At least one officer says the exposure led to nerve damage. Yikes.…keep reading
Another day, another police officer accusing Ford of negligently poisoning them while on the job.
Austin police officer Ryan Hancock says his symptoms (nausea, headaches and vision problems ) continued the next day and caused him to seek medical help. According to the lawsuit, tests conducted at the hospital showed his symptoms were from carbon monoxide poisoning. Furthermore, the plaintiff says his nervous system has been damaged by the fumes.
Hancock is represented by Brian Chase, the same attorney repressing officer Zachary LaHood in another carbon monoxide lawsuit against the automaker.…keep reading
The free customer program may sound good to some Explorer owners, but the Center for Auto Safety says the program doesn't go far enough and the automaker should not be allowed to get by with anything less than an official recall.
Recalls are reserved for safety-related issues. Ford obviously doesn’t think this qualifies, but in my opinion they’re wrong.
By calling it a “service campaign,” the automaker doesn’t have to follow the National Highway Traffic Safety Administration’s (NHTSA) rules for notifying all owners. Instead, only owners who hear about the campaign through other means will get the repairs.…keep reading
Ford has been sued for switching to a 2-piece lug nut design that features an aluminum cap.
When exposed to the elements, the cap swells in the heat, cracks and delaminates, and corrodes from moisture.
This leaves owners and lessees who get flat tires often stranded on the roads without the ability for even tow truck drivers to remove the swollen lug nuts. This means a tow to the shop just to have the lug nuts removed and the tire replaced.
The two-piece capped lug nuts are cheaper than a one-piece stainless plug, but they look nice because of the cap. Most owners never think twice about the lug nut when buying a vehicle, only to be met with this headache down the road.keep reading
There’s a new Explorer carbon monoxide lawsuit in town, and this one is expanding the size of the problem.
[Plaintiff Mary] Boatner says that on July 6 she drove the Explorer from Alabama to Michigan and noticed a strong chemical odor. Ms. Boatner rolled down her windows for fresh air but the odor was still there … When Ms. Boatner arrived in Michigan, and for several days thereafter, she allegedly experienced restlessness, lack of focus, fatigue, nausea and headaches.
Mrs. Boatner owns a 2017 Explorer, which falls outside the scope of the current NHTSA investigation.…keep reading
Ford Explorer Police Interceptor carbon monoxide problems have led to three police officers suing the automaker after they allegedly crashed their patrol vehicles.
One of the officers is from Austin. The other suffered a dangerous crash after passing out in their patrol car.
Ford has been working with police departments to inspect the SUVs and seal any spaces created when aftermarket police-related equipment was installed in the rear of the Explorers.keep reading
A lawsuit concerning Ford Explorer exhaust leaks has been dropped in Illinois.
A Ford Explorer exhaust leak lawsuit is over as a federal judge granted the wishes of Ford to dismiss the proposed class-action lawsuit.
“The lawsuit never made it to the class-action stage as the plaintiff couldn't prove his case. The judge ruled the plaintiff didn't provide enough details to prove the Ford Explorer has defects that allow exhaust fumes and carbon monoxide to enter the cabin.”
This is a setback, but not a death blow for Explorer owners wanting nationwide action for carbon monoxide poisoning. The plaintiff in this case was given a chance to amend his complaint, but failed to do so.keep reading
After a series of PowerShift class-actions and years of complaints, a lawsuit settlement is on the horizon.
The settlement, once approved by a federal judge, will include about 1.5 million model year 2011-2016 Ford Fiesta and 2012-2016 Ford Focus cars with automatic transmissions that caused Ford to issue two customer satisfaction programs.
The full settlement details are complex, but will provide owners with options such as cash payments, reimbursements, or credits towards the purchase of a new car with a arbitration-monitored buyback from Ford.…keep reading
Ford's "best of both worlds" PowerShift transmission is facing more leagl heat, this time by 28 named plaintiffs in Texas.
The dual-clutch lawsuit alleges the vehicles suffer from a long list of problems including shuddering, slipping, bucking, jerking, hesitation while changing gears, premature internal wear, delays in downshifting and sudden or delayed acceleration.
This case, however, is the first to add the EcoSport to the list of affected models.keep reading
Power steering is one of those things you don't think about until it's gone.
And owners of Ford cars with electronic power assisted steering (EPAS) are thinking about it all the damn time, if you catch my drift. But it's been a tough year for an EPAS lawsuit that claimed the system is defective. After a promising start, it was denied class-action certification and then dismissed by a judge entirely. Womp, womp.
The lawsuit didn't even cover all the models or years affected by this problem. And now that it's going away, the complaints seem to be picking up as more cars exit their warranty period (because life is fun like that).
And oh, by the way, an out-of-warranty repair costs about $2,000.keep reading
Defective electronic throttle bodies (ETB) are causing Ford vehicles to suddenly decelerate and enter "limp home" mode, which is like trying to drive a snail through a molasses puddle.
A lawsuit that is seeking class-action certification wants Ford to fix their ETBs.
"The plaintiff wants Ford to pay damages and equitable relief, fix all vehicles named in the lawsuit by replacing the electronic throttle bodies, inform consumers through advertising campaigns about the dangers of sudden unintended deceleration and educate consumers about their pre-purchase or pre-lease legal rights once all the facts are known."…keep reading