A proposed class-action lawsuit has been filed in Illinois on behalf on all US consumers that purchased or leased a 2011-2015 Ford Fiesta or 2012-2015 Ford Focus and have had to endure the terrible driving experience of the PowerShift dual-clutch transmission.
The lawsuit lists similar complaints to another class-action filed last year, namely that the transmission “slips, bucks, kicks, jerks, gets hot, stutters, harshly engages, has premature internal wear, sudden acceleration, delay in downshifts, delayed acceleration, and difficulty stopping the vehicle.” Other than that, how is it though?
The plaintiff claims Ford has never publicly admitted the PowerShift transmission is defective, but instead conceals the problems by saying the transmission is working correctly.
Ford insists the transmission works correctly, but they’ve also issued multiple Technical Service Bulletins (TSBs) and Customer Satisfaction Programs to address the problems.
It’s almost as if they can’t get their mind in gear.