6 Common Ford Focus Problems

A list of some of the most common issues Focus owners have to deal with.

  1. Swollen and Stuck Lug Nuts

    Most lug nuts are one piece of hardened steel, but Ford chose a design that puts an aluminum cap over a steel core. The cap is notorious for swelling and delaminating when it gets hot, and it’s also a great place to trap moisture and promot…

    Continue reading article "Swollen and Stuck Lug Nuts"
  2. PowerShift Transmission Problems

    PowerShift promised the fuel efficiency of a manual with the ease of an automatic transmission. What owners got instead was a lurching, surging, and shuddering ride that has been the focus of multiple lawsuits and one settlement to date.

    Continue reading article "PowerShift Transmission Problems"
  3. Door Latch Failure

    Ford is having a tough time with its door latches. The seemingly simple devices keep finding new ways to fail allowing doors to fly open while driving, or rebound and hit you when you go to close them. The issues have been investigated and …

    Continue reading article "Door Latch Failure" Side view of a gray Ford sedan
  4. Power Steering (EPAS) Failure

    Power steering is one of those things you don't think about until it's gone. And owners of Ford cars with electronic power assisted steering (EPAS) are thinking about it all the damn time, if you catch my drift.

    Continue reading article "Power Steering (EPAS) Failure"
  5. MyFord Touch Complaints

    Ford's customer satisfaction has been in steady decline since 2010. MyFord Touch was also released in 2010. This is not a coincidence. The system was Ford's attempt at an all-in-one, in-dash communication and entertainment system. What owne…

    Continue reading article "MyFord Touch Complaints"

What Focus Owners Complain About

Sometimes it helps just to tally up the complaints and see where the biggest stacks are. Use this information to learn about troublespots or to run for the hills.

What Breaks the Most

Years to Avoid

Focus Generations

The Focus has 3 generations, each with their own issues. Using the same PainRank™ system we've determined that you're better off avoiding the 3rd generation (2012–2019).

Focus Key Numbers

  1. 5,024 complaints

    Running tally of owner grievances filed to CarComplaints.com.

  2. 712 service bulletins

    Documenting the process of troubleshooting common problems.

  3. 39 recall campaigns

    Time-sensitive, free repairs for widespread safety problems.

Focus Class-Action Lawsuits

The Focus has been named as a class vehicle in the following lawsuits.

  • Dismissed

    Wozniak et al., v. Ford Motor Company et al.

    1. Dismissed

      A Ford swollen lug nuts lawsuit has been dismissed in its entirety because the judge ruled the plaintiffs presented no legally viable claims in the 120-count complaint.

    2. Case Filed

      Ford swollen lug nuts have caused a proposed class-action lawsuit that alleges the lug nuts swell, crack and delaminate to the point special tools are needed to remove the lug nuts.

  • Settlement

    Vargas et. al. vs. Ford Motor Company.

    1. Settlement

      A Ford transmission lawsuit settlement is on the way as the automaker agreed to settle the class-action lawsuit concerning Ford Focus and Fiesta dual-clutch PowerShift transmissions that jerk, hesitate and shudder.

    2. Consolidated

      A Ford DPS6 PowerShift transmission lawsuit consolidated from multiple class-action lawsuits will be heard in a California courtroom after the U.S. Judicial Panel for Multidistrict Litigation granted Ford’s motion to centralize the lawsuits.

    3. Case Filed

      A Ford Fiesta and Ford Focus transmission lawsuit has been filed after numerous reports of transmissions that slip, jerk, shudder and perform a host of other unwanted problems.

  • Settlement

    Benjamin Ascensio et. al. vs. Ford Motor Company.

    1. Settlement

      The settlement, once approved by a federal judge, will include about 1.5 million model year 2011-2016 Ford Fiesta and 2012-2016 Ford Focus cars with automatic transmissions that caused Ford to issue two customer satisfaction programs.

    2. Case Filed

      A Ford dual-clutch transmission lawsuit alleges PowerShift transmissions installed in 2011-present Ford Fiesta, Focus and EcoSport models are defective and prone to premature failures.

  • Settlement

    Danielle Anderson v, Ford Motor Company.

    1. Settlement

      A Ford transmission lawsuit settlement is on the way as the automaker agreed to settle the class-action lawsuit concerning Ford Focus and Fiesta dual-clutch PowerShift transmissions that jerk, hesitate and shudder.

    2. Case Filed

      Ford PowerShift transmission problems are the focus of a proposed class-action lawsuit filed in Illinois.

  • Dismissed

    William Philips et al v. Ford Motor Company./A

    1. Dismissed

      A Ford power steering lawsuit is over after a federal judge ruled in favor of Ford and said the plaintiffs didn't have a case.

    2. Denied

      A Ford Focus and Fusion electronic power assisted steering (EPAS) lawsuit won't be certified as a class-action after a judge ruled the plaintiffs can't prove all owners experienced harm from the alleged defect.

    3. Partially dismissed

      Ford filed a motion to dismiss the lawsuit and U.S. District Judge Lucy H. Koh agreed to do just that. Ruling the power steering lawsuit is unwieldy in scope and unduly burdensome, Koh gave the plaintiffs a 30-day deadline to amend the complaint or face dismissal with prejudice of Plaintiffs’ claims.

    4. Case Filed

      The plaintiffs claim the power steering system is advertised with a feature that helps drivers with pulling and drifting based on road conditions. The system is supposed to work automatically, but the lawsuit alleges the system fails on the road, causing a problem with turning the wheel.

Recent Focus News

There's a lot of news out there, but not all of it matters. We try to boil down it to the most important bits about things that actually help you with your car problem. Interested in getting these stories in an email? Signup for free email alerts over at CarComplaints.com.

  1. Most lug nuts are one piece of hardened steel, but Ford chose a design that puts an aluminum cap over a steel core.

    The cap is notorious for swelling and delaminating when it gets hot. It’s also a great place to trap moisture and encourage corrosion. The end result? A lug nut that’s either too big for a standard wrench or fused so tight you need a drill, welding torch, and 7 Hail Marys to remove it.

    A 2017 class-action lawsuit accused Ford of cost-cutting when switching to the two-piece design. It also said the automaker is aware of the problems, but won’t honor its warranty by denying any lug nut related claims.…

    keep reading article "The Swollen Lug Nuts Lawsuit Against Ford Has Been Dismissed"
  2. Ford announced they’ll soon be recalling more Focus cars to prevent clutch fractures that can lead to fires.

    They say the cars can experience clutch slips that cause elevated temperatures that damage the clutch plates. This may cause the transmission housings and clutch covers to leak transmission fluid.

    Ford knew about the clutch plate fractures and the threat of fires as evidenced by a previous recall. But it wasn’t until European models with the same B6 transmission started to go up in smoke that Ford decided to expand its previous recall … I guess we could call it, effort?…

    keep reading article "Clutch Recall Expanded to Prevent Fires in Ford Focus"
  3. Ford wants the lug nut lawsuit tossed because "the plaintiffs never allege the swollen lug nuts have ever caused physical injuries to any person or damage to any property."

    Ford also says the plaintiffs talk about swollen lug nuts as if the lug nuts should be indestructible and the warranties should last forever, then wrongly "attempt to cast their product-defect allegations as warranty, fraud and unjust-enrichment claims."

    Should lug nuts last forever? Of course not. But they also shouldn't fuse into something harder than a diamond after 10,000 miles on the road.…

    keep reading article "Lug Nut Lawsuit is Baseless According to Ford Attorneys"
  4. Ford has been sued for switching to a 2-piece lug nut design that features an aluminum cap.

    When exposed to the elements, the cap swells in the heat, cracks and delaminates, and corrodes from moisture. This leaves owners and lessees who get flat tires often stranded on the roads without the ability for even tow truck drivers to remove the swollen lug nuts. This means a tow to the shop just to have the lug nuts removed and the tire replaced.

    The two-piece capped lug nuts are cheaper than a one-piece stainless plug, but they look nice because of the cap. Most owners never think twice about the lug nut when buying a vehicle, only to be met with this headache down the road.

    keep reading article "Ford Sued for Using Two-Piece Lug Nuts That Swell"
  5. After a series of PowerShift class-actions and years of complaints, a lawsuit settlement is on the horizon.

    The settlement, once approved by a federal judge, will include about 1.5 million model year 2011-2016 Ford Fiesta and 2012-2016 Ford Focus cars with automatic transmissions that caused Ford to issue two customer satisfaction programs.

    The full settlement details are complex, but will provide owners with options such as cash payments, reimbursements, or credits towards the purchase of a new car with a arbitration-monitored buyback from Ford.…

    keep reading article "PowerShift Lawsuit Settlement Waiting on a Judge's Approval"
  6. Ford's "best of both worlds" PowerShift transmission is facing more leagl heat, this time by 28 named plaintiffs in Texas.

    The dual-clutch lawsuit alleges the vehicles suffer from a long list of problems including shuddering, slipping, bucking, jerking, hesitation while changing gears, premature internal wear, delays in downshifting and sudden or delayed acceleration.

    Where have we heard that before? Oh that's right, California and Illinois have similar class-action lawsuits on the docket.

    This case, however, is the first to add the EcoSport to the list of affected models.

    keep reading article "Another PowerShift Transmission Lawsuit, This Time in Texas"
  7. Power steering is one of those things you don't think about until it's gone.

    And owners of Ford cars with electronic power assisted steering (EPAS) are thinking about it all the damn time, if you catch my drift. But it's been a tough year for an EPAS lawsuit that claimed the system is defective. After a promising start, it was denied class-action certification and then dismissed by a judge entirely. Womp, womp.

    The lawsuit didn't even cover all the models or years affected by this problem. And now that it's going away, the complaints seem to be picking up as more cars exit their warranty period (because life is fun like that).

    And oh, by the way, an out-of-warranty repair costs about $2,000.

    keep reading article "EPAS Lawsuit Shot Down"

See All Focus News