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What's Wrong with the Fusion?

There are 1627 complaints over 12 Fusion model years. These can be broken down into 2 generations with their collective PainRank™. The higher the score, the faster you should run away.

Common Fusion Problems

Combining complaint information with other data from lawsuits, recalls, and NHTSA we've come up with a list worth keeping an eye on.

Ford’s Electronic Power Assisted Steering (EPAS) Failures

Power steering is one of those things you don’t think about until it’s gone. And owners of Ford cars with electronic power assisted steering (EPAS) are thinking about it all the damn time, if you catch my drift.

MyFord Touch Complaints

Ford’s customer satisfaction has been in steady decline since 2010. MyFord Touch was also released in 2010. This is not a coincidence. The system was Ford’s attempt at an all-in-one, in-dash communication and entertainment system. What owners got instead was an unresponsive, difficult-to-use a...

Ford's Takata Recalls

Parts supplier, Takata, manufactured defective, shrapnel-hurling airbag inflators that need to be recalled. The issue affects 34 million+ vehicles spread out across 24 brands, making it one of the largest (and most dangerous) recalls in automotive history.

Explorer Cracked Rear Panel

Own a 2002–2005 Ford Explorer? Chances are your lift-gate is cracked. Complaints about cracked rear panels in that generation of Ford SUV’s – including the Mercury Mountaineer and Lincoln Aviator – is one of the most commonly issues reported on CarComplaints.com

Latch Failures Allow Doors to Fly Open

Ford is having a tough time with its door latches. The seemingly simple devices keep finding new ways to fail allowing doors to fly open while driving, or rebound and hit you when you go to close them. The issues have been investigated and recalled, but keep expanding to include more cars and ...

Worst Overall Complaints

Let's take a look at the wost overall Fusion complaints submitted to CarComplaints.com over the years.

The complaints are sorted by their relative PainRank™ – a score created by combining data about when the problem started, how much it costs to fix, and the overall pain rating submitted by owners.

Have a Complaint to Add?

Have you experienced one of worst overall complaints like other Fusion owners? See something missing? Help us keep on top of the latest trends by adding your voice to the discussion.

Recent Fusion News

The last few stories about the Fusion. You can dive deeper by seeing news specifically about recalls, investigations, or lawsuits.

Show All Fusion News