Higher Mileage Explorer Transmissions Are Bound to Fail

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Nothing lasts forever and transmissions in early 2000's Ford Explorers are no exception. One dealership claimed 1 out of every 10 Explorers from the 3rd generation will experience a premature transmission failure, and with a typical repair cost over $2,000 bucks, it’s easy to see why owners are so upset.

Transmission Failure in 3rd-Gen Explorers ∞

These problems tend to appear in the 3rd generation (2002-2005) Explorer.

What signs can you look for when it comes to transmission failure? Is your transmission slipping between gears, making a clunking / rattling / grinding noises when accelerating or are you suddenly having trouble shifting between gears? You should bring your SUV in immediately to get serviced.

Possible Solutions? ∞

This repair is not currently covered under a recall or class action lawsuit (that we are aware of). Ford has offered some out-of-warranty Explorer owners a "goodwill repair". Most people do not have any luck getting a discount on the transmission repair by going to their local dealership. Your best bet is to call Ford's customer service line at (800) 392-3673.

If you are not offered a goodwill repair or discount on the transmission repair, we recommend having the repair done by an independent transmission repair shop or a local mechanic, because the repair cost is usually significantly less than at the dealership. Make sure you get a comparable warranty on the rebuilt transmission.

Generations Where This Problem Has Been Reported

This problem has popped up in the following Ford generations.

Most years within a generation share the same parts and manufacturing process. You can also expect them to share the same problems. So while it may not be a problem in every year yet, it's worth looking out for.

OK, Now What?

Maybe you've experienced this problem. Maybe you're concerned you will soon. Whatever the reason, here's a handful of things you can do to make sure it gets the attention it deserves.

  1. File Your Complaint

    CarComplaints.com is a free site dedicated to uncovering problem trends and informing owners about potential issues with their cars. Major class action law firms use this data when researching cases.

    Add a Complaint

  2. Notify CAS

    The Center for Auto Safety (CAS) is a pro-consumer organization that researches auto safety issues & often compels the US government to do the right thing through lobbying & lawsuits.

    Notify The CAS

  3. Report a Safety Concern

    The National Highway Traffic Safety Administration (NHTSA) is the US agency with the authority to conduct vehicle defect investigations & force recalls. Their focus is on safety-related issues.

    Report to NHTSA