MyFord Touch Complaints
Ford's customer satisfaction has been in steady decline since 2010. MyFord Touch was also released in 2010. This is not a coincidence. The system was Ford's attempt at an all-in-one, in-dash communication and entertainment system. What owne…
Focus Key Stuck in Ignition
From 2000 to 2003, the Focus has a serious problem where the key won't turn or can't be removed from the ignition. The problems is covered under the standard manufacturer warranty, but the problem typically happens later on.
Where Interior Complaints Happen
Sometimes it helps just to tally up the complaints and see where the biggest stacks are. Use this information to learn about troublespots or to run for the hills.
- 2003 Focus key won't turn in the ignition 249 (100%)
- 2002 Explorer gear shift lever fell off 163 (65%)
- 2000 Focus key won't turn in the ignition 85 (34%)
- 2004 Explorer O/D light is flashing 84 (34%)
- 2001 Focus key won't turn in the ignition 72 (29%)
- 2004 Explorer supports for sun visors cracked 67 (27%)
- 2004 Focus key won't turn in the ignition 65 (26%)
Technical problems in over 4,300 Ford and Lincoln vehicles mean the panel cluster might be blank when the vehicle starts up.
The affected models are all from the 2019 model year and include the Ford Mustang, Lincoln Navigator, and Lincoln Nautilus. Ford says they will update the panel cluster’s software.
The automaker’s ongoing technical problems remind me of another type of cluster.
Ford is recalling a small number of 2019 EcoSports because an insufficient weld may reduce the strength of the front seats in a crash.
The automaker says
the bad weld is between the A-bracket on the front seatback and the side member.
The seats will be replaced.
Ford is bringing back some 2016 F-150s and Explorers because the driver's seat could pop off in a crash.
The automaker says the seatback may not have been properly welded and could fail to hold the driver in a crash.
The recall is expected to start on August 15th, 2016.
Ford is also recalling 49,000 vehicles because the seat backs might have faulty welds where the recliner mechanism attaches to the seat frame.
The concern here is the seats won't hold in a crash. The recall affects the 2013-14 Ford Escape, [C-Max], and [Fusion]. The issue also affects the Lincoln MKZ.
There is no scheduled date for the recall to begin, but owners should be on the lookout for a notification soon from Ford.