It seems like everything in a car is controlled by an electronic control unit (ECU) these days. The average luxury car contains 100 million lines of code — 14x more than a Boeing 787 — and with that much software, there’s bound to be bugs.
The results of all that computer code can be seen in a study conducted by J.D. Power concerning software-related complaints and recalls. According to the study, in the past five years alone, vehicle owners have filed more than 2,000 software-related complaints with the National Highway Traffic Safety Administration.
I wonder how many of those complaints are about MyFord Touch?