MyFord Touch Complaints May Finally Get Their Day in Court

MyFord Touch intended to bring sophisticated technological control to your vehicle’s center console. Emphasis on intended because the system is well-known for failures.

While a glitchy navigation system is an inconvenience, a proposed class-action lawsuit says the system can be dangerous in how it limits access to basic vehicle functions.

Ford is on the receiving end of a proposed class-action lawsuit filed in a California court. The lawsuit claims the system is a safety hazard because it often fails and can cause serious problems with the defroster and rear-view camera.

Common complaints about MyFord Touch include a terrible navigation experience, rear-view camera failure, issues controlling the temperature, no way to turn on the defroster, and more.