1. Tagged
    #investigation
    Posted on
    Source
    carcomplaints.com

    The feds have opened a "preliminary investigation" into 6th-generation Fiesta door latch concerns.

    "The government says it's received 61 complaints about doors that won't latch in the 2011-2013 Ford Fiesta. Some Fiesta owners said the doors opened after being shut and while the cars were moving. One person reported an injury after the door flew back open and struck the individual."…

  2. Tagged
    #recall
    Posted on
    Source
    carcomplaints.com

    Ford is issuing a recall for 59,000 Takata airbag inflators.

    The automaker has named the affected vehicles as the 2005-2007 Mustang, 2005-2006 GT, and 2004 Ranger vehicles.

    What – Inflators are controlled exposions that deploy the airbags in the event of a crash. Takata's inflators are failing under pressure and exploding with too much force, so when the airbag deploys, sharp metal shrapnel from the inflator also shoots out into the cabin. The inflators were first recalled in 3 million vehicles, none of them Fords, last year.

    Where – The inflators are failing in places of higher humidity which is why this is a regional recall limited to vehicles originally sold or currently registered in Florida, Puerto Rico, Hawaii and the U.S. Virgin Islands.

    When – Neither Ford or the National Highway Traffic Safety Administration (NHTSA) has released a date for the recall. You can call Ford at 800-392-3673 and reference recall number 14B04.

  3. Tagged
    #lawsuit
    Posted on
    Source
    carcomplaints.com

    A Florida woman says her 5th generation Explorer is poisoning both her and her 5-year-old daughter with exposure to carbon monoxide (CO).

    The plaintiff says she complained about exhaust odors inside the cabin 8 times to a local dealership, only to be told the stink won’t hurt anyone. Yeah, about that.

    The lawsuit claims independent testing of the Ford Explorer confirmed carbon monoxide was entering the cabin of the vehicle while it was being driven.

    The CO allegedly builds up when the auxiliary rear air conditioning is on and the engine is running at a higher RPM. This matches up with other stories told by owners to CarComplaints.com, saying the problem also happens during heavy acceleration:

    When I accelerate fast, the exhaust enters the vehicle from the AC unit. It is only a matter of time before a child that is strapped into his seat dies of C.M. poisoning! The smell is extremely worse in the back seat, never mind sitting in the 3rd row! You would probably die a silent death rather quickly!

    None of this should come as a surprise to Ford, considering they issued a Technical Service Bulletin (TSB 12-12-4) in December 2012 titled Explorer Exhaust Odor in Vehicle.

    The TSB tells mechanics how to respond if a customer makes a stink about the stank:

    Some 2011 - 2013 Explorer vehicles may exhibit an exhaust odor in the vehicle with the auxiliary climate control system on. Customers may indicate the odor smells like sulfur. This Technical Service Bulletin contains steps to correct the condition, including replacing the left side rear air extractor, installing a new drain valve, and applying new layers of undercoating.

  4. Tagged
    #recall
    Posted on
    Source
    carcomplaints.com

    Ford is also recalling 49,000 vehicles because the seat backs might have faulty welds where the recliner mechanism attaches to the seat frame.

    The concern here is the seats won't hold in a crash. The recall affects the 2013-14 Ford Escape, [C-Max][5], and [Fusion][4]. The issue also affects the Lincoln MKZ.

    There is no scheduled date for the recall to begin, but owners should be on the lookout for a notification soon from Ford.

  5. Tagged
    #investigation
    Posted on
    Source
    carcomplaints.com

    The National Highway Traffic Safety Administration (NHTSA) has closed their investigation into engine problems in the 2011-13 F-150 after Ford sent a technical service bulletin to dealers on how to fix the problem.

    NHTSA had received 95 complaints about the 3.5L EcoBoost engine in F-150 trucks misfiring. The misfires would only happen under humid or rainy conditions.

    The EcoBoost engine uses twin turbochargers that compress air to increase the engine's power, and what Ford found was condensation building up inside of the air cooler tubes. When the condensation is high enough, up to three cylinders can misfire.…

  6. Tagged
    #recall
    Posted on
    Source
    carcomplaints.com

    435,000 Escape SUVs have a subframe that can rust and cause the lower control arm to break off.

    If your control arm is dragging on the ground, steering suddenly gets a lot more difficult -- go figure. The problem affects 2001-2004 Escape SUVs that are sold or registered in the "salt belt" states, where large quantities of road salt are used during the winter. The states include Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia and Wisconsin, as well as Washington, D.C.

    This recall also affects vehicles in the Canada because in case you didn't know, it snows up there sometimes and they're pretty familiar with road salt as well. The following provinces are affected: New Brunswick, Newfoundland & Labrador, Nova Scotia, Ontario, Prince Edward Island, and Quebec.

    Ford is aware of at least one crash related to this issue, but thankfully no injuries occurred. Dealers will install a cross-brace reinforcement to make sure the lower control arm stays in place. No word yet on when that will start.

  7. Tagged
    #news
    Posted on
    Source
    carcomplaints.com

    The National Highway Traffic Safety Administration (NHTSA) has closed their investigation into electronic throttle body (ETB) problems in Ford vehicles after Ford agreed to fix 1.6 million of their cars and SUVs.

    Just don't call it a recall. Oh no, Ford has spun this one into a "customer satisfaction program." The program extends the warranty on the ETB for up to 10 years or 150,000 miles from the warranty start date of the vehicle and encourages owners to visit a Ford dealer to have their vehicle's software updated.

    The affected vehicles have 2.5L or 3.0L engines.

    All vehicles are eligible for the program through January 31, 2015, regardless of mileage, according to the NHTSA.

    "Owners of the affected vehicles will be contacted by mail to take their vehicle to a Ford dealer who will reprogram the powertrain control module to the latest calibration," said NHTSA in its summary of the investigation.

    A Timeline of Events

    • 2010-2012: Owners report that their Ford and Mercury vehicles equipped with an ETB suddenly surge or stall, sending their vehicles into a limited “limp home mode” that keeps their cars moving but at drastically reduced speeds.
    • October, 2012: The North Carolina Consumers Council petitioned the government to investigate problems with the throttle body in 2005-12 Ford Escapes.
    • February, 2013: The NHTSA opened a preliminary evaluation of certain Ford vehicles for ETB problems, including the 2009-10 Escape and Escape Hybrid, the 2010-11 Fusion and the 2009-10 Mercury Mariner and Mariner Hybrid.
    • March, 2014: After reviewing over 10,000 consumer complaints, the NHTSA closed their investigation after Ford agreed to -recall- open a "customer satisfaction program" on the affected vehicles.

    Owners should have received a letter from Ford, but if you didn’t, call them at 800–392–3673.

  8. Tagged
    #recall
    Posted on
    Source
    carcomplaints.com

    First, Ford said to stop driving your Escape until it could get repaired. Now they're saying that "repair" probably didn't work.

    Ford is recalling 9,500 Escapes because a previous recall might not have fixed the problem. The affected vehicles were manufactured from October 5, 2011, through July 11, 2012. Ford says the engine compartment fuel line may have been installed incorrectly when repaired under the prior recall. The placement of the fuel line could cause irritation to the line and cause it to leak.

    All affected vehicles, repaired or otherwise, need to be inspected.

  9. Tagged
    #lawsuit
    Posted on
    Source
    carcomplaints.com

    Ford has been sued over acceleration issues with their V6 EcoBoost engine.

    Ford says it's related to the angle of the drive shaft. Or in Ford's words 'driveline windup'," complained the upset Ford owner. “Since they haven't been able to find a similar truck without the problem, they've washed their hands of the problem by claiming it's ‘characteristic’ of the vehicle and an ‘acceptable’ vibration. It's not acceptable to me."

    The V6 EcoBoost is an option in the 2010-2013 Ford Flex, Taurus SHO, Lincoln MKT and Lincoln MKS; the 2011-2013 Ford F-150; and the 2013 Ford Explorer Sport.

  10. Tagged
    #recall
    Posted on
    Source
    carcomplaints.com

    stop driving your vehicle immediately.

    Ford said the engine compartment fuel line could split and leak fuel, which could cause the SUV to go up in smoke. The affected vehicles are equipped with the 1.6L EcoBoost engine and total about 11,500 vehicles in the U.S. and Canada.

    Ford is so concerned about these fires they don't even want you driving to the dealership for repairs. Instead, they'll arrange to have your Escape towed. Seriously.