1st Generation (2009—2019) Flex Problems

This generations ranks 63rd out of 102 Ford generations in reliability and is generally a good bet. Owners have the most complaints about the engine (18%), electrical (17%), and the interior (13%). We've listed some of the most recent complaints below, see them all on CarComplaints.com.

  1. Door Ajar Alerts Even When Door Is Closed 17 complaints at an average of 53,288 miles in the 2013 Ford Flex.
  2. Gas Gauge Not Working Properly 5 complaints at an average of 45,492 miles in the 2010 Ford Flex.
  3. Oil Leaking 2 complaints at an average of 38,088 miles in the 2009 Ford Flex.

What Flex Year is Most Reliable?

Generations are a good baseline for prediciting reliability, but there will almost always be year-to-year differences. We've calculated a reliability score for each model year within this generation, but we've based that score on how the model year compares to all Ford model years.

Watch out for the 2010 model year which has the highest PainRank™ score in this generation.

Year Complaints Recalls TSBs PainRank (?)
2019 0 1 2 0.0
2018 1 0 18 1.06
2017 1 1 41 1.03
2016 1 1 47 0.68
2015 18 2 26 4.71
2014 26 3 35 7.32
2013 67 5 52 14.34
2012 18 2 33 9.93
2011 17 2 35 9.71
2010 43 1 27 21.96
2009 53 1 17 19.64

Watch out for these common problems

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