Ford Explorer Transmission Failure
The Ford Explorer has a huge problem with transmission failure, mostly from the early 2000s -- especially the 2002 Ford Explorer.
This repair is not currently covered under a recall or class action lawsuit (that we are aware of). Ford has offered some out-of-warranty Explorer owners a "goodwill repair". Most people do not have any luck getting a discount on the transmission repair by going to their local dealership. Your best bet is to call Ford's customer service line at (800) 392-3673.
If you are not offered a goodwill repair or discount on the transmission repair, we recommend having the repair done by an independent transmission repair shop or a local mechanic, because the repair cost is usually significantly less than at the dealership. However make sure you get a comparable warranty on the rebuilt transmission.
See the links below for more information on the Explorer model years with the most transmission complaints: