The Ford Explorer has a huge problem with transmission failure, mostly from the early 2000s -- especially the 2002–2004 Ford Explorer.

Signs of Transmission Problems in Your Explorer

Transmission problems in Ford Explorers are one of the most commonly complained about issues of any car on the road. With a typical repair cost over $2,000 it's easy to see why owners are so upset. One dealer even claims that 1 out of every 10 Explorer's from the early 2000 model years will have transmission failure at some point.

What signs can you look for when it comes to transmission failure? Is your transmission slipping between gears, making a clunking / rattling / grinding noises when accelerating or are you suddenly having trouble shifting between gears? You should bring your SUV in immediately to get serviced.

Possible Recourse & Actions You Can Take

This repair is not currently covered under a recall or class action lawsuit (that we are aware of). Ford has offered some out-of-warranty Explorer owners a "goodwill repair". Most people do not have any luck getting a discount on the transmission repair by going to their local dealership. Your best bet is to call Ford's customer service line at (800) 392-3673.

Ford Explorer Transmission Problems

If you are not offered a goodwill repair or discount on the transmission repair, we recommend having the repair done by an independent transmission repair shop or a local mechanic, because the repair cost is usually significantly less than at the dealership. However make sure you get a comparable warranty on the rebuilt transmission.

You can also save money by ordering replacement parts online. Find the parts that fit your vehicle and have them shipped to your door, now offering free shipping

Let Your Voice Be Heard

This step is crucial. Don't just complain on forums; The sites below actually manage your complaint in ways that allow useful statistics and they report dangerous trends to the authorities. Law firms often contact these sites for help with Class Action lawsuits. Make sure to file your complaint on all three sites, we can't stress that enough.

1. Step 1: File Your Complaint at CarComplaints.com

   CarComplaints.com is a free resource dedicated to uncovering car problem trends and informing the consumer. File Your Complaint

2. Step 2: Notify the Center for Auto Safety

   The Center for Auto Safety is an organization that informs consumers about auto safety issues. Notify the CAS

3. Step 3: Report a Safety Concern to the NHTSA

   The NHTSA directs highway safety and has the authority to force recalls to be issued following investigations. Report Your Concern

What Owners Are Saying

I am a 59 year old very careful driver who takes care of his cars. I own a 2004 Ford Explorer That I purchased two and a half years ago. It has 97,000 miles on it. The check engine light came on last month . I took it to the dealer . He says the bands are worn and that I will need over $3,000 for a new trans. A car with 97,000 miles on it shouldn't need a new transmission.Obviously Ford knows they screwed up.

Here's the rub. I have owned this car for two years. Prior to that I drove another 2004 Ford Explorer that my company provided for me. The bands got worn at 60,000 miles and the transmission had to be replaced. I figured it was a fluke and bought this one. I know , I'm an idiot . I have learned enough this time to never buy another Ford product.

Lex B, Hockessin, DE

Most Problematic Model Years

See the links below for more information on the Explorer model years with the most transmission complaints:

• 2002 Ford Explorer transmission problems
• 2003 Ford Explorer transmission problems
• 2004 Ford Explorer transmission problems

Have Your Say

Let us know if you've experienced this problem, know of a potential fix or just want to voice how frustrated you are: